Consumer law, like any area of the law, has complexities and subtleties that aren’t always apart to the public; however, being well-informed and educated about your rights as a consumer is one of the best ways to avoid being taken advantage of or being harassed. That’s why we blog regularly: to make sure you have the information you need to make informed decisions, or to strike back if your consumer rights are being abused. Read on to begin educating yourself now!
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Is Your Car on the Takata Recall List?This resource from the National Highway Traffic Safety Association provides a list of all cars affected by the Takata airbag recall and answers key questions.
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Helping Non-English Speakers Avoid Common ScamsIt is all too easy for our neighbors who don’t speak English to be cheated out of their hard-earned money. Learn how to help them avoid common scams.
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Know When to Listen and When to Hang Up on a RobocallAnswering your phone only to hear a pre-recorded message is not only annoying, it may be illegal. Learn which types of robocalls are not allowed.
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How to Find Out If Your Auto Repair Is Covered Under “Secret Warranty”There may be a way to have an auto repair paid for by the manufacturer even after the warranty has expired. Learn more about “secret warranties” here.
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Be Cautious When Looking for an Auto Repair ShopIt can be hard to find a reliable auto mechanic to trust with your car repairs. Read our tips to avoid being tricked or cheated when you get your car fixed.
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What VW’s Guilty Plea May Mean to Volkswagen OwnersIn an unusual move for an automaker, Volkswagen recently pled guilty to criminal charges related to the 2014 emissions scandal.
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Avoiding Problems With Managing Credit and DebtAmerican consumers have a lot of complaints about credit card and debt management services. Learn about common problems and how to avoid them.
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The Risks of Buying a Car Online Are Often Not Worth the BenefitsE-contracting, or electronically buying a car online may seem tempting, but the practice is ripe for abuse by unscrupulous car dealers. Learn more here.
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Annual Consumer Complaint Survey Identifies Auto Problems as Number OneEach year, Americans are scammed, cheated, and misled by creditors, salespeople, and criminals, but more people complain about auto issues than anything else.
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Follow These Tips to Protect Yourself From Fraud and ScamsDo you know how to protect yourself as a consumer? Learn more about your consumer risks here.
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Don’t Focus on Monthly Payments When Negotiating a Car Purchase or LeaseWhen you allow a salesperson to focus on monthly payments instead of total purchase price, you open yourself up to being easily deceived into paying more.
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Making a Lemon Law Claim for a Fit and Finish Problem on Your New CarYour car does not have to have a mechanical or safety defect in order to qualify as a Lemon in Virginia. A fit and finish problem could lead to a claim.